The team at Rug Branch would appreciate it if you took a few minutes to register your Rug Branch product. Please also make sure to read through our (1) year limited warranty should you have any additional questions or concerns.
Please do not hesitate to email us at info@rugbranch.com or live chat with us if you have any further questions.
REGISTER YOUR RUG BRANCH WARRANTY
Register your product and we'll help you get the very best use from your product through its whole lifetime.
WHAT DOES MY WARRANTY COVER?
Your manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1year) from the original invoice date. This is a 1 year limited manufacturing warranty that protects customers from any manufacturing defects. The liability of Rug Branch under this warranty shall be limited to the actual cost of repair or replacement of the rug. If replacement is warranted, the manufacturer agrees, at its option they shall provide a rug of equal value should the identical rug not be available.
This warranty does not include: ✔ Any condition resulting from other than manufacturing damage. ✔ Damage resulting from misuse, abuse, negligence, accidents, or shipping damage. ✔ Dissatisfaction due to buyer's remorse. ✔ Normal wear and tear. ✔ Any condition resulting from incorrect or inadequate maintenance or care.
Submitting the warranty registration form will allow us to process your exchanges/refunds or claims faster. Each Rug Branch product is covered with a 1 year warranty from the time of purchase stated on the receipt.
